Progresif Sdn Bhd, today issued a statement addressing the recent surge in fraudulent activities targeting its valued customers. The company has observed a rise in social engineering scams, particularly through phishing attempts where scammers impersonate as Progresif agents, aiming to gain unauthorized access to customers’ Progresif CARE+ accounts.
In these few instances, scammers have been reaching out to customers via Calls and WhatsApp calls, requesting sensitive information such as log-in details or One-Time Passwords (OTPs). Subsequently, unauthorized transactions have been attempted on customers’ accounts. Progresif urges customers to remain vigilant and take necessary precautions against such scams.
Progresif assures customers that it will never ask for log-in details or OTPs over the phone or any other communication channel. Customers are advised never to reveal passwords, OTPs or personal details to anyone and are encouraged to contact Progresif official customer service channels if they have any concerns or suspicions regarding the legitimacy of a call.
Progresif also urges its customers to play an active role in maintaining a secure telecommunications environment. Your vigilance is crucial in helping us provide you with better service. If you believe you have been targeted by a scam or have encountered suspicious activity, please reach out to Progresif’s Customer support immediately. You can contact us through the Progresif Customer Experience Center at 177, via WhatsApp at 8220177, or by emailing contact@progresif.com.
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